Like any purchase, buying a shipping container requires careful consideration. It’s important to think about more than the price. Finding a reliable and trustworthy supplier is essential as it will mean you get a high-quality product and service. Whether your container is for storage, transport or conversion, it will pay off in the long run if you take the time to research all of the options available. This guide will help you think about what factors to bear in mind when you’re looking for a storage container and supplier.
Look for company history
Reputation is everything. When you’re buying a shipping container, you need to choose a supplier you can rely on. They should have a proven track record and a solid history in the industry. This will ensure you’ll receive a product that’s high quality with a service that’s reliable too.
To avoid dealing with a potential fly-by-night operation, research the company’s background. Look at how long they've been in business and their expertise and reputation. Reading customer reviews and testimonials will also help you get an idea of what to expect from them. Doing so will give you an insight into other customers’ experiences and will show you how reliable the company and their products are.
Quality products
You’re choosing to buy a shipping container, which means you expect a certain level of quality. After all, even a 10ft container is a large item that’s not easy to return should you be unsatisfied with anything. Before you buy, check out customer reviews and testimonials and look for things that mention container quality and how the company resolves issues. This will give you a sense of the product’s durability and condition. Don’t just rely on the reviews shared on the company’s website. Also, look for reviews on independent third-party review sites like Trustpilot. If the feedback left is overwhelmingly positive and if negative reviews are addressed by the company, this is a good sign that you’re dealing with a company that produces high-quality products and that cares that its customers are happy.
If possible, try to inspect the container yourself. Doing this means you can check the condition and look for signs of wear and tear or damage. Any reputable supplier will have no issue with you requesting to view the container before you commit to buying. You should also inspect the container upon delivery to ensure that you’re 100% happy with it.
Local service
We’re often advised to shop locally these days and buying a shipping container is no different. Choosing a local business has several advantages. With a nearby supplier, it’s easier to speak to someone and build a positive customer relationship. You’re more likely to have smoother communication and quicker responses to your queries should you have any issues that arise. A local company will also know the area better, which means they’ll know about any logistical challenges for your delivery and installation.
Local expertise often translates into a faster, more efficient service too—and you’ll likely benefit from reduced delivery costs and times. The process is usually more cost-effective and convenient when you go local.
Customer care
We’ve spoken about reading customer reviews and it’s also important to look at these to get insights into the quality of customer care. You should also pay attention to how the company deals with your initial product enquiries. Do they respond quickly and attentively? Do they deal with concerns well and make you feel confident about buying from them?
If the level of service is lacking or if you don’t feel valued as a customer, this could indicate potential issues may arise.
Like all large purchases, you want to know you’re going to receive good customer care. This means you’ll go through a smooth transaction process and should you run into any issues, you’ll be confident they’ll handle them quickly and effectively.
Ultimately, when a supplier prioritises customer service, it means fewer potential headaches down the road.
Key takeaways:
Buying a shipping container requires more than just comparing prices. To summarise:
1. Find a supplier with a solid company history so you know you’re dealing with an established and trustworthy business that will look after you.
2. Check the quality of the products, Read reviews and inspect the container before purchase. This will mean you receive a container that meets your standards.
3. For a better experience with potentially quicker service and lower costs, choose a local service provider.
Following these steps and considerations will mean you’ll have a better experience and final product. If you have any questions or need assistance finding the perfect container for your needs, don’t hesitate to reach out to our team.
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